Refund Policy
REFUND & RETURN POLICY
Your satisfaction with both the products you purchase and our service is very important to us.
New, unopened, regularly priced items may be returned within 30 days of purchase for a refund or 45 days of purchase for store credit or exchange, except items that are specifically identified as not-returnable. In general, discontinued and closeout products are non-returnable. Sale items are FINAL SALE.
During the holidays, items shipped between November 1st and December 31st can be returned until January 31st. However, we do not accept returns on holiday items after the given holiday.
Discount adjustments will be made on refund if exchange is not possible.
No authorization is necessary. Simply return to:
Cedar Chest
150 Main Street
Northampton, MA 01060
If you received a defective item or the wrong item, please contact us at (413)584-3860 ext 118 or orders@explorecedarchest.com.