Shipping & Delivery
So you’ve done your shopping, when can you can expect your delivery?
HERE ARE A FEW THINGS TO CONSIDER WHILE YOU WAIT FOR YOUR ORDER:
- We ship on business days. Monday - Friday, excluding national holidays.
- Most items will ship within one (1) business day. We will update customers about the shipping of special orders.
- We personally compile your order and ship it directly from our store to your doorstep. Actual delivery timeframes may vary from region to region and are dependent on the carrier. So if your order hasn’t arrived by the listed date, it’s likely still on its way (and will be worth the wait).
HOW MUCH IS SHIPPING?
We currently have an introductory offer of free domestic shipping, any weight, to all 50 U.S. states and military bases. We reserve the right to change our shipping rates in the future. At this time, we do not ship to international destinations.
We rely on global shipping partners (UPS and FedEx) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available, but you will receive tracking information if it is available.
Your order ships from our store in Northampton, MA. We give personal attention to each order and take pride in packing each shipment by hand. We see each order out the door and into the hands of our local UPS, FedEx, or USPS carriers.